Passive-aggressive people can be a “silent killer” to the morale and productivity of your team.
Talking Points:
- Passive-aggressive behavior can be hard to identify but the effects are real. It’s usually just subtle enough that it’s hard to identify right away. If left unchallenged, it will damage the morale and productivity of your team.
- Choosing to be indirect and sly only creates confusion and distrust on a team. Choosing to be secretive and manipulative instead of genuine and open will wreak havoc on your team.
- When you’re dealing with a passive-aggressive person: go to them directly to express your concerns, encourage them to be honest by using “I feel…because” statements and model teachability by inviting them to share how you can improve in your communication.
Discussion:
- Initial reactions to this topic? What jumped out at you?
- Review the definition for passive aggressive behavior. What has your understanding of this behavior been up until now? Does defining it bring clarity to you? Explain.
- How have you seen passive-aggressive behavior cause damage on your team?
- Why is trust important to a team? Why does passive-aggressive behavior affect your ability to trust?
- Who do you need to confront about passive-aggressive behavior? What is the best way to confront someone who struggles with this issue?
- What are some examples of more direct ways to deal with frustrations or hurts between team members?
- Is there a step you need to take based on today’s topic?
