In conflict, emotions often run high on both sides. The key is understanding all emotions, not just your own.

Talking Points:

  • Your emotions tell the first part of the story. Acknowledge your emotions and take the time to evaluate them.
  • The other person has emotions, too. Practice empathy-putting yourself in their shoes to feel what they’re feeling. 1 Peter 3:8
  • Healthy conflict resolution comes when both people empathize. Only then can you move beyond emotion to the issue at hand. Philippians 2:1-4
Discussion Questions:
  1. Initial reactions to this topic? What jumped out at you?
  2. Share a time you had a personal conflict with someone. What happened to create the conflict? Did you try to resolve it? If yes, how did it turn out?
  3. Why is it important to acknowledge and understand your emotions before going into a conflict? What is likely to happen if you don’t take the time to assess how you’re feeling before acting?
  4. What’s the difference between sympathy and empathy? Why is empathy a skill we have to develop? Why is empathy necessary for healthy conflict resolution?
  5. Read 1 Peter 3:8. Identify all that this verse says to do. How does this verse challenge you?
  6. Read Philippians 2:1-4. Why is it important to feel understood before negotiating through an issue? What do you look for in a person’s response  to know that they hear your point of view? How does that inform the way you will respond in a future conflict?
  7. Is there a step you need to take based on today’s topic?